Optimizing Statistical Process Control Effectiveness
13th-14th July 2009, Legend Hotel Kuala Lumpur
Statistical Process Control (SPC) is a method utilized to monitor and study the capability of processes. This method is well trusted and works on data approach' for us to make a decision.
So what is this workshop about?
This workshop is designed to ensure maximum understanding of participants on the need of SPC and the 'whys and wherefores' plus how to interpret the SPC charts to the best benefit. Participants will understand the need for real-time feedback and how it assists in their work process.
The 5 Important Lessons you will learn during this 2-Day workshop
Lesson 1: Introduction to SPC
- The Need for Process Control.
- Concept of Prevention vs. Detection.
- Basics of SPC
- Types of Variation
- Workshop 1 : Constructing Histogram and identifying variation
- Relationship of Histogram and Control Charts
Lesson 2: Control Charts for Variables
- What are Control Charts?
- Workshop 2: Generating Individual Control Charts: X/R, X/S and X/MR Charts
- Analysis of Control Charts
- The logic behind the charts
- Myths and foundations concerning the charts
Lesson 3: Control Limits
- Computing Limits
- Right and wrong ways of computing limits
- Workshop 3: Calculate and plot control limits and specification The limits on the output of Workshop 2
- The '14 Test Rules'
- Workshop 4 : Interpretation of charts from Workshop 3
- Alternative Methods of SPC
Lesson 4: Control Charts for Attributes
- What and When do you use this charts
- Generating Control Charts: p, np, c, u charts
- Analysis of Control Charts
- Test for Special Causes
- Workshop 5 : Generating and Interpreting Attribute Control Charts
- Alternative Methods
Lesson 5: Process Capability
- Definition of Cp, Cpu, Cpl, Cpk
- When and how to use them?
- Workshop 6 : Calculating process capability and interpreting them
- How to judge your process based on Cpk?
- What to do if process is in/out of control?
- Relationship of Cpk and 6 sigma
- Workshop 7 : Minitab to conduct SPC study
Why should you attend this workshop?
You will learn the 4 essential skills that will enable you to understand and implement SPC once you back on duty.
You will learn how to:
- Provide clear explanations of the underlying theory on SPC
- Use process behavior charts more effectively
- Interpret the reason of SPC tools and techniques work the way they do.
- Demonstrate the benefit of SPC to your team or superior.
Course Leader
Flora Anthonysamy is not new in the area of training and consultancy having held various positions as General Manager and Senior Partner of a reknown consulting firm in Malaysia. She has also had many years of experience as Group QA and Regional TQM Manager in the manufacturing sector and has been instrumental in effectively managing business process improvements in complex organizations. She has successfully developed and implemented numerous Total Quality Management (TQM), Quality Management System (ISO 9000), Environmental Management System (ISO 14001) and Occupational Safety and Health Assessment Series (OSHAS 18001) in multinational corporations. As Flora frequently works directly with Chief Executive Officers, middle management and operational staff, she has a diversification of skills ranging from Global Strategy to micro applications such as Multi-Level Management.
Flora was a Certification Auditor with SIRIM and holds a Bachelor of Science in Chemistry. She is also a Certified Lead Assessor and was trained by Oliver Wight in World Class Manufacturing Practices and INSEAD on Lean Manufacturing System. She was appointed Worldwide QA Coordinator and was responsible for introducing Total Quality Management to plants in France, Mexico, Brazil, Sri Lanka and the United Kingdom.
Flora has extensive experience in providing management system implementation support for companies striving to enhance their business effectiveness. With her knowledge and experience, her customers gain the ability to incorporate the standard's requirements while enhancing their management systems without losing their individual corporate identities. Her strengths lie in her proven ability to work throughout diverse organizations establishing management systems that significantly improve process effectiveness and organizational results. Her work has achieved colossal business improvement by way of initiating and encouraging major system and cultural change.
What others have to say after they have attended Madam Flora workshop
“I found this course is very useful and good for me”
The Khar San, San Miguel Yamamura Woven Products Sdn Bhd
“Overall the training is good and help me to improve on my management representative skills”
Norliza Ismail, Revertex (M) Sdn Bhd
“It's so pleasure to gain knowledge from this course. Keep it up”
Norazlin Othman, Negeri Sembilan Cement Industries Sdn Bhd
“Overall is good. Presentation is clear and easy to understand”
Wong Seen Nin, MFS Technology (M) Sdn Bhd
“Great to gain knowledge on how to satisfy our customer”
Karlven Teng Kok Chin, UPM Raflatac (M) Sdn Bhd
“This course is great”
Rahimie Md. Tahar, UPM Raflatac (M) Sdn Bhd
Who Should Attend: Quality / Process Managers, Executives, Engineers, Team-leaders, Supervisors and any personnel who would like to improve their productivity and personal effectiveness on the job.
Workshop Size: Registration is strictly to the first 25 people. This cannot be altered. If the past is any indication of the future, spaces fill up very quickly. If you are interested in attending, call us now or download the registration form here and fax it back to us at ++6 03 40235716.
HRDF Claimable: This workshop is claimable under the HRDF SBL Scheme. Checks with your department to make sure you are eligible.
Tax Deductibility: In all likelihood this seminar is tax deductible. Check with your accountant to be sure.
Workshop Investment $$: RM 1190.00 per delegates. This includes all workshop materials. Lunch will be provided.
Early Bird Offer!!
If you register yourself EARLY, you will enjoy a discount of RM100.00. For more information, please refer to the registration form here.
Group Discount!!!
If you register in group of 3 persons or more, you will enjoy additional 5% discount, and if your group are 5 persons or more, you will get a much greater discount of 7%, and 10% discount shall be entitled for group of 8 persons or more. So get your friend or colleagues to register with you!
100% Satisfaction Guaranteed
We understand that some of you don't know us. That is why we make this workshop a 100% satisfaction guaranteed. If for any reason whatsoever you don't feel like you have received more than your money worth by lunch break, simply hand in your materials for a complete 100% refund. No weasel clauses, no hassles, no questions asked. We won't lie, as rarely we have to make refund to our participants; however is our integrity which makes our business successful.
If you like what you have gone through so far, you may register yourself by downloading the full brochure here, and fax the registration form back to us at ++6 03 402356716. And if you happen to have some friends or colleagues who are looking to fulfill their skills in SPC, please forward this link to them.
Yours Sincerely,
PQMSeminar.com
Tel: ++6 03 40216000
Fax: ++6 03 40235716
Email: pqms@pqmseminar.com
