The New 7 Quality Control Tools
16th - 17th November 2009, Legend Hotel Kuala Lumpur
We all heard about the 7 QC Tools, however the days are gone as The New 7 QC Tools are introduce to strengthen the quality circle.
The New 7 QC Tools introduce the latest advances in tools for quality management - techniques that promote a new, more creative and effective approach to quality planning and project management.
Nowadays, more company are adapting to The New 7 QC Tools as they commonly been used by the senior executive to provide a more efficient planning management, goal setting and problem solving method.
What will this workshop do for you?
This program which is better known as the New 7 QC Tools focuses more on qualitative and managerial issues. This program will in a stepwise manner explore each new QC Tool to ensure your understanding and usage application in a practical manner to solve problems/issues
The 10 Important Lessons you will learn during this 2 day workshop
Lesson 1: Overview of 7 Management Tools and each of the tools.
Lesson 2: Understanding the difference between 7 Management Tools and 7 QC Tools.
Lesson 3: Using 7 Management Tools in Problem Solving
Lesson 4: Affinity Diagram/KJ Diagram - Objective, Usage , Construction and Interpretation Workshop
Lesson 5: Interrelationship diagram - Objective, Construction, Interpretation and Usage (Workshop)
Lesson 6: Tree Diagram - Objective, Usage , Construction and Interpretation Workshop
Lesson 7: Matrix Diagram - Construction, Interpretation and Usage (Workshop)
- Case Study - Summary
Lesson 8: Prioritization Matrix - Objective, Usage , Construction and Interpretation Workshop
Lesson 9: Process Decision Program Chart (PDPC)
- Objective, Construction, Interpretation and Usage (Workshop)
Lesson 10: Affinity Network Diagram- Objective, Usage , Construction and Interpretation Workshop
- Case study and discussion
Why should you attend this workshop?
You will learn the 7 essentials skills that will enable you to understand and implement The New 7 QC Tools once you back on duty
You will learn how to:
- Conduct multidimensional evaluation
- Select the most appropriate tool in identifying and analyzing their issues
- Deal with anecdotal data became discrete and clear data is not available about fuzzy situation
- Break down complexity in order that problems are more readily grasped
- Create order in a situation that is seemingly disorganized
- Study interrelationships between causes in a complex system of causes
- Assess risks and managing risks
Course Leader
Flora Anthonysamy is not new in the area of training and consultancy having held various positions as General Manager and Senior Partner of a reknown consulting firm in Malaysia. She has also had many years of experience as Group QA and Regional TQM Manager in the manufacturing sector and has been instrumental in effectively managing business process improvements in complex organizations. She has successfully developed and implemented numerous Total Quality Management (TQM), Quality Management System (ISO 9000), Environmental Management System (ISO 14001) and Occupational Safety and Health Assessment Series (OSHAS 18001) in multinational corporations. As Flora frequently works directly with Chief Executive Officers, middle management and operational staff, she has a diversification of skills ranging from Global Strategy to micro applications such as Multi-Level Management.
Flora was a Certification Auditor with SIRIM and holds a Bachelor of Science in Chemistry. She is also a Certified Lead Assessor and was trained by Oliver Wight in World Class Manufacturing Practices and INSEAD on Lean Manufacturing System. She was appointed Worldwide QA Coordinator and was responsible for introducing Total Quality Management to plants in France, Mexico, Brazil, Sri Lanka and the United Kingdom.
Flora has extensive experience in providing management system implementation support for companies striving to enhance their business effectiveness. With her knowledge and experience, her customers gain the ability to incorporate the standard's requirements while enhancing their management systems without losing their individual corporate identities. Her strengths lie in her proven ability to work throughout diverse organizations establishing management systems that significantly improve process effectiveness and organizational results. Her work has achieved colossal business improvement by way of initiating and encouraging major system and cultural change.
What others have said after they have attended Madam Flora workshop
“I found this course is very useful for and good for me”
The Khar San, San Miguel Yamamura Woven Products Sdn Bhd
“Overall the training is good and help me to improve on my management representative skills”
Norliza Ismail, Revertex (M) Sdn Bhd
“It's so pleasure to gain knowledge from this course. Keep it up”
Norazlin Othman, Negeri Sembilan Cement Industries Sdn Bhd
“Overall is good. Presentation is clear and easy to understand”
Wong Seen Nin, MFS Technology (M) Sdn Bhd
“Great to gain knowledge on how to satisfy our customer”
Karlven Teng Kok Chin, UPM Raflatac (M) Sdn Bhd
“This course is great”
Rahimie Md. Tahar, UPM Raflatac (M) Sdn Bhd
Who Should Attend: Quality / Process Managers, Executives, Engineers, Team-leaders, Supervisors and any personnel who would like to improve their productivity and personal effectiveness on the job.
Workshop Size: Registration is strictly to the first 25 people. This cannot be altered. If the past is any indication of the future, spaces fill up very quickly. If you are interested in attending, call us now or download the registration form here and fax it back to us at ++6 03 40235716.
HRDF Claimable: This workshop is claimable under the HRDF SBL Scheme. Checks with your department to make sure you are eligible.
Tax Deductibility: In all likelihood this seminar is tax deductible. Check with your accountant to be sure.
Workshop Investment $$: RM 1190.00 per delegates. This includes all workshop materials. Lunch will be provided.
Early Bird Offer!!
If you register yourself EARLY, you will enjoy a discount of RM100.00. For more information, please refer to the registration form here.
Group Discount!!!
If you register in group of 3 persons or more, you will enjoy additional 5% discount, and if your group are 5 persons or more, you will get a much greater discount of 7%, and 10% discount shall be entitled for group of 8 persons or more. So get your friend or colleagues to register with you!
100% Satisfaction Guaranteed
We understand that some of you don't know us. That is why we make this workshop a 100% satisfaction guaranteed. If for any reason whatsoever you don't feel like you have received more than your money worth by lunch break, simply hand in your materials for a complete 100% refund. No weasel clauses, no hassles, no questions asked. We won't lie, as rarely we have to make refund to our participants; however is our integrity which makes our business successful.
If you like what you have gone through so far, you may register yourself by downloading the full brochure here , and fax the registration form back to us at ++6 03 40235716. And if you happen to have some friends or colleagues who like to learn the New 7 QC Tools, please forward this link to them.
Yours Sincerely,
PQMSeminar.com
Tel: ++6 03 40216000
Fax: ++6 03 40235716
Email: pqms@pqmseminar.com



