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Effective Quality Management Representative

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Dear Friend,

I believe you know that as a Quality Management Representatives, your role is vital in achieving the goals of effective QMS implementation. You would need to deal with various aspects of management issues such as cooperation from top & middle management and lower staff.

You know that it takes knowledge, dedication and effort if you're going to succeed as a top class management representative. And you know it isn't going to happen overnight. You would need to be a strong coordinator, competent problem solver, respectful team player, creative promoter, efficient organizer in order to be successful in this field. And these are the reasons we designed this program.

What is this workshop about?

This is a specially designed program that in the hope to assist you by providing the ingredient to succeed as a Top Class Management Representative. If you are new management representatives, this program will show you the tools you need to succeed in meeting the needs of the well spoken ISO 9001 international standard. And if you are seasoned management representatives, this program would be an excellent opportunity for you to sharpen your existing skills.

"A not-to-be missed' session for those tasked with helping their organizations achieves their initial ISO 9001 Quality Management System certification.

Why should you attend this workshop?

You will learn the 6 essentials skills that will make you truly understand what its take for you to be a truly successful management representative

You will learn how to:

1. Demonstrate your duties and responsibilities as a ISO 9001 Management Representatives to facilitate everyone in your organization
2. Structure Management Representative Responsibilities that result in a value added contribution to the organization with the most effective use of resources and time
3. Avoid common issues and mistakes encountered by Management Representative
4. Coordinate the Quality Management System to ensure it meets the requirements of the organization as well as the Standard
5. Support the organization's customer focus and customer satisfaction programs
6. Report to management in an effective way regarding System performance and opportunities for improvement

Besides that, you will be provided with the below during this 2 day program to make your job easier:

• Free Checklists and Templates
• Actual Certification Audit list
• Practical day-to-day actual scenario workshop for MRs to learn and apply
• Q&A session with successful MRs.
• Free Checklists and Templates
• Actual Certification Audit list
• Practical day-to-day actual scenario workshop for MRs to learn and apply
• Q&A session with successful MRs.

Course Leader

Flora Anthonysamy is not new in the area of training and consultancy having held various positions as General Manager and Senior Partner of a reknown consulting firm in Malaysia. She has also had many years of experience as Group QA and Regional TQM Manager in the manufacturing sector and has been instrumental in effectively managing business process improvements in complex organizations. She has successfully developed and implemented numerous Total Quality Management (TQM), Quality Management System (ISO 9000), Environmental Management System (ISO 14001) and Occupational Safety and Health Assessment Series (OSHAS 18001) in multinational corporations. As Flora frequently works directly with Chief Executive Officers, middle management and operational staff, she has a diversification of skills ranging from Global Strategy to micro applications such as Multi-Level Management.

Flora was a Certification Auditor with SIRIM and holds a Bachelor of Science in Chemistry. She is also a Certified Lead Assessor and was trained by Oliver Wight in World Class Manufacturing Practices and INSEAD on Lean Manufacturing System. She was appointed Worldwide QA Coordinator and was responsible for introducing Total Quality Management to plants in France, Mexico, Brazil, Sri Lanka and the United Kingdom.

Flora has extensive experience in providing management system implementation support for companies striving to enhance their business effectiveness. With her knowledge and experience, her customers gain the ability to incorporate the standard's requirements while enhancing their management systems without losing their individual corporate identities. Her strengths lie in her proven ability to work throughout diverse organizations establishing management systems that significantly improve process effectiveness and organizational results. Her work has achieved colossal business improvement by way of initiating and encouraging major system and cultural change.

Who Should Attend

Site Quality Managers, Corporate Quality Managers, ISO System Implementers, Quality Management Representatives, Managers, Executives and anyone who tasked with helping their organizations achieves their initial ISO 9001 Quality Management System certification.

Workshop Size

Registration is strictly to the first 25 people. This cannot be altered. If the past is any indication of the future, spaces fill up very quickly. If you are interested in attending, call us now or download the registration form here and fax it back to us at ++6 03 40235716.

HRDF Claimable

This workshop is claimable under the HRDF SBL Scheme. Checks with your department to make sure you are eligible.

Tax Deductibility

In all likelihood this seminar is tax deductible. Check with your accountant to be sure.

Workshop Investment $$

RM 1190.00 per delegates. This includes all workshop materials. Lunch will be provided.

Early Bird Offer!!

If you register yourself EARLY, you will enjoy a discount of 5%. For more information, please refer to the registration form here.

Group Discount!!!

If you register in group of 3 persons or more, you will enjoy additional 5% discount, and if your group are 5 persons or more, you will get a much greater discount of 7%, and 10% discount shall be entitled for group of 8 persons or more. So get your friend or colleagues to register with you!

If you like what you have gone through so far, you may register yourself by downloading the full brochure here, and fax the registration form back to us at ++6 03 40235716. And if you happen to have some friends or colleagues who are looking for ways to further improve their productivity as a Management Representative, please forward this link to them.

Yours Sincerely,
PQMSeminar.com
Tel: ++6 03 40216000
Fax: ++6 03 40235716
Email: pqms@pqmseminar.com